Project Highlights

  • Leverage subscription-based service that delivers pet supplies (food, treats, toys, and grooming products) directly to customers' doors.
  • Assist pet trainers and behaviorists in managing client information, training plans, progress tracking, and scheduling.
  • Manage reservations, check-ins, check-outs, and pet care preferences via pet boarding facilities. 

About Client

Our client is a veterinary hospital system, specializing in providing pet services such as pet insurance, ultrasound, spa, pet origin certificate, testing, and surgery.

Location:ASEAN, ASIA

Client Challenges

The application of software technology in the pet care industry is currently at a record high and growing. However, the client’s software is facing the following operational challenges:

  • Incomplete, inaccurate, and not integrated data leads to incorrect recommendations.
  • Users and pet owners rarely input data and use the software due to its unappealing template, and appearance.
  • Delays in customer support and education.


  • AI Pet Health Analysis: Apply AI and machine learning to analyze pet health data, helping diagnose issues and plan treatments.
  • Intuitive Health Platforms: Offer user-friendly health platforms, making health business operations transparent and efficient with easy-to-use interfaces.
  • Chatbot Support for Pet Owners: Using chatbot to assist pet owners in providing personalized guidance and troubleshooting for software usage.


  • Comprehensive health tracking for pets in one place.
  • Personalized health recommendations based on pet data.
  • Integration with vet records for accurate medical history.
  • Reminders for medication, vaccinations, and appointments.
  • Improved communication between pet owners and veterinarians.