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Project Highlights

  • An integrated medication management system that automates and streamlines the entire medication process, from prescribing and dispensing to administration and monitoring.
  • Automate operation for operation of 2000 pharmacies.
  • Integrate with legacy systems and facilitate migration to a cloud-based infrastructure.
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About Client

Our client, a leading medication management solution for aged care, specializes in offering a network that links medication prescribing, dispensing, and administration to a unified medication record. Their core mission is to enhance medication safety, improve operational efficiency, and integrate healthcare processes.

Industry:Healthcare
Location:Australia
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Client Challenges

As the client expanded, their reliance on manual processes became a significant challenge. Managing complex operations across pharmacies required a scalable and efficient system to maintain consistent service quality. The growing complexity of handling specialized medications demanded precise processes to minimize errors. Moreover, ensuring patient safety and compliance with regulations was increasingly difficult without real-time alerts and accurate medication management. 

These issues underscored the need for an automated solution to streamline operations and maintain high standards of care. Recognizing these needs, TMA, a leading healthcare development company in Vietnam, collaborated with our client to design a comprehensive automation system for pharmacy.

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Solutions

To address these challenges, we implemented a pharmacy automation solution that that automates and streamlines the entire medication process:

  • Enhanced data collection and reporting: Advanced tools for data collection are implemented to capture comprehensive medication information accurately. The system generates detailed and insightful reports that support clinical monitoring and strategic decision-making.
  • Real-time safety and compliance: Real-time allergy alerts and safety checks are  integrated into the medication administration process to prevent potential adverse reactions.
  • Cloud-based system integration: Transition from legacy systems to a unified cloud-based platform allows for real-time data synchronization and improved scalability.
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Benefits

  • Increased operational efficiency: Automation reduced manual workload, allowing staff to focus more on patient care and less on repetitive tasks.
  • Scalability and flexibility: The cloud-based platform enabled seamless scaling and adaptation to future growth needs without system overhauls.
  • Enhanced patient safety: Advanced medication handling and real-time safety features minimized the risk of errors and ensured accurate medication delivery.