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TMA AI Newsletter Quarter III of 2025

Welcome to TMA AI Quarterly III 2025 Newsletter which focuses on Agentic AI solutions. Please contact biz@tma.com.vn for detailed information.

Events

In quarter 3 of 2025, TMA showcased innovative AI solutions at multiple AI events.

The Future of Artificial Intelligence
The Future of Artificial Intelligence

At the conference “The Future of Artificial Intelligence" organised by Launch JDI, supported by NVIDIA and Singapore Global Network (SGN),  in Ho Chi Minh City, Vietnam, Ms.Yen Ho shared TMA’s case studies on applying AI in healthcare including aged care, home care and telehealth.

OSBC Open Source Conference 2025
TMA Solutions at OSBC Open Source Conference 2025

TMA collaborated with OSBC from Korea to co-organize the OSBC Open Source Conference 2025 in Seoul, Korea. At the event, Mr.Dung Dao from TMA AI Center shared best practices to achieve responsible AI in Open Source AI models. 

Techsauce Global Summit 2025
Techsauce Global Summit 2025

At this tech event in Bangkok, Thailand, TMA introduced AI solutions for home care, agriculture and logistics. 

AI-Powered Vision at the Edge
AI-Powered Vision at the Edge

At the event AI-Powered Vision at the Edge in Hanoi, Vietnam, TMA showcased its edge AI solutions in manufacturing including product defect detection, automation, security and safety.

AI for Smart Manufacturing
AI for Smart Manufacturing

At smart manufacturing seminar in Ho Chi Minh City, Vietnam, TMA shared key trends in modern manufacturing, emphasizing AI’s role in boosting efficiency, automating processes, and enabling data-driven decisions with case studies from TMA.

PHARMEDI VIETNAM 2025
TMA At PHARMEDI VIETNAM 2025

At this event, TMA introduced its AI Assistant for Telehealth, showcasing how AI can optimize remote care, support doctors in diagnosis, and enhance patient services.

TMA AI Guidelines for Software Development

To foster applying AI in projects, TMA AI Center introduced Guidelines for Software Development. These guidelines provide practical instructions for applying AI across all stages of the software development lifecycle to improve efficiency and quality.

TMA AI Guidelines for Software Development

Below are main project activities that AI can support:

Requirements gathering

Market research

Market research

 Requirement gathering

Requirement gathering

Requirement analysis

Requirement analysis

Documentation

Documentation

Prototyping

Prototyping

UI/UX design

Users & business goals analysis

Users & business goals analysis

Visual ideation

Visual ideation

Design & prototyping

Design & prototyping

Testing & optimization

Testing & optimization

Architecture design

Analysis & planning

Analysis & planning

Core system design

Core system design

Interfaces design

Interfaces design

Validation & documentation

Validation & documentation

Coding & implementation

Core foundation development

Core foundation development

Feature implementation

Feature implementation

Unit testing

Unit testing

Code review

Code review

Bugs fixing

Bugs fixing

Testing & quality assurance

Test planning

Test planning

Test design & preparation

Test design & preparation

Test Execution & monitoring

Test Execution & monitoring

Test result analysis

Test result analysis

Deployment & maintenance

Test step generation

Test step generation

Function preparation

Function preparation

Script development

Script development

Integration Testing

Integration Testing

Code Review

Code Review

Acceptance Testing

Acceptance Testing

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New AI Agents for Industries

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Document Agent

TMA document agent
Description

Description

TMA Document Intelligence accelerates document processing with multi-modal AI, self-learning agents, and business-driven configuration. It allows non-technical users to define logic in natural language, reducing manual effort and improving efficiency.

Functions

Functions

  • Semantic document understanding: AI agents deliver high-accuracy data extraction, going beyond basic OCR
  • Smart integration: Generates schemas, maps fields, validates & transforms data
  • Runbook logic definition: Defines complex business logic and agent workflows by using natural language and visual tools
  • Multi-modal extraction: Extracts structured data from any document type or input format
  • Adaptive learning (human-in-the-loop): Evolves AI scales confidently based on human feedback
  • Workflow orchestration: Manages and controls the entire document process
Technologies

Technologies

  • Infrastructure: MongoDB, Redis, PostgreSQL, MindsDB, Kafka & Flink
  • Application: React, Nextjs, TailwindCSS, Python FastAPI
  • AI technology/framework: LLMs/MLLMs, LangGraph, AI Agent/Multi-Agent, Agentic Automation, MCP
  • DevOps: Docker, Gitlab CI
Benefits and Applications

Benefits and Applications

  • Accelerated efficiency: Automates manual tasks to boost speed and free your team for high-value work
  • Maximum accuracy & quality: Extracts data with up to 100% accuracy, including reliable data validation and transformation
  • Actionable data: Turns unstructured documents into accurate, ready-to-use data that drives decisions
  • Rapid ROI: Achieves fast returns through business-driven configuration (quick deployment) and seamless integration with existing systems
  • Visibility: Full control of the document lifecycle on one platform

AI Agent Companion for Elderly Care

TMA AI Agent Companion for Elderly Care
Description

Description

This is a voice-first assistant that enhances senior independence with empathetic conversations, health reminders, and 24/7 safety monitoring, bringing peace of mind to families and value to healthcare providers.

Functions

Functions

  • Proactive engagement: Daily chats on health, hobbies, and memories, adapting to user needs
  • Personalized routines: Conversational reminders for meds, hydration, and exercise with caregiver alerts
  • Voice-first interaction: Natural, real-time voice control with user in charge
  • Safety monitoring: Detects distress words and abnormal sounds like falls or shouts
  • Emotional insight: Reads mood, adjust tone, and share trend reports with caregivers
  • Persistent memory: Remembers personal details while supporting privacy controls
 Technologies

Technologies

Speech & Language AI: ASR (speech-to-text), TTS (natural voice), NLU (intent/context), LLMs (dynamic dialogue)
Emotion & Sound Analysis: Detects mood and emergency sounds
Edge–Cloud & Integration: Scalable, real-time performance with seamless cross-platform interoperability

Benefits and Applications

Benefits and Applications

  • Emotional Well-being & Independence: Reduces loneliness and provide personalized daily routine guidance
  • Family Connection: Caregiver notifications and shared updates
  • Home & Assisted Living: Daily wellness monitoring with scalable support for multiple residents
  • Healthcare Support: Enhances telehealth, track adherence, and keeps families informed and supported

AI Agent for Kiosk Registration

TMA AI Agent for Kiosk
Description

Description

AI Kiosk is a virtual assistant for hospitals that streamlines patient intake and appointment scheduling. It enables faster, more accurate registration, reducing staff workload, minimizing wait times, and improving the patient experience.

Functions

Functions

  • Vietnamese voice recognition for accurate medical data
  • AI voice assistance & guided workflow
  • Custom AI training with patient emotion detection
  • Simple, user-friendly interface for healthcare
Technologies

Technologies

  • User interaction: SpeechRecognizer API, Text-to-Speech
  • Language processing & operations: NLP, AI-Driven UX/Output, medical symptom assessment frameworks (PQRSTU & OLD CARTS), and clinical directory integration
  • AI & Integration: T-VA, HIS, and VSS portal via RESTful APIs
Benefits and Applications

Benefits and Applications

  • 250% Efficiency Boost / Significantly Reduced Patient Wait Times
  • 99.5% Reduction in Nurse workload
  • 58% Operational Cost Savings
  • Higher Patient Satisfaction / Improved Registration Experience

Voice Input on Nursing home app

TMA Voice Input for nursing home
Description

Description

This solution enables hands-free, voice-based data entry. Using Automatic Speech Recognition (ASR) and Natural Language Processing (NLP), it transcribes and structures clinical observations directly into patient records with high accuracy.

Functions

Functions

  • Speech-to-text for structured medical data
  • Automatic classification and mapping to electronic health records (ehr)
  • Real-time data validation for clinicians
  • Vietnamese dialect support for improved accuracy
  • Intuitive interface for easy clinical adoption
Technologies

Technologies

  • Cross-platform availability: Compatible with Android & iOS ecosystems
  • Android/IOS integration: SpeechRecognizer
  • AI/ML components:
    • Large language models (LLMs)
    • Document understanding: DeepDoc Analysis
  • Device compatibility: Optimizes for ruggedized hardware
Benefits and Applications

Benefits and Applications

  • Time savings: Up to 50% reduction in clinical data entry time
  • Improved data accuracy: Ensures data integrity and minimizes errors
  • Enhanced patient outcomes: Supports timely diagnostics and quality care
  • Operational scalability: Seamless HIS integration across facilities

AI-Powered English Learning Agent

English Learning AI Agent tutor guides the way
Description

Description

An AI-powered language learning platform that understands your level, adapts to your learning style, and helps you practice with real-world conversations and instant feedback.

Functions

Functions

  • Smart level assessment: Knows where you stand with a smart assessment that identifies your level, gaps, and goals
  • Personalized learning path: Learns through lessons that adapt to your style, goals, and level - guided by your performance and progress
  • AI conversation role-plays: Practices real-world conversations with AI guidance
  • Instant speech feedback: Improves clarity and fluency with real-time feedback on pronunciation, pacing, tone, and rhythm
  • AI language and assistant tutor: AI personal coach supports 24/7 with tracking progress, offering tips, and guiding next steps
Technologies

Technologies

  • Cloud & edge computing: Azure
  • AI techniques: Azure Speech Avatar, OpenAI (GPT-4o), OpenAI Whisper, LangChain, FastAPI, Python, Milvus
  • Database: PostgreSQL
  • Back-end: C#, .NET, Umbraco
  • Front-end: ReactJS, Angular, PrimeNG
Benefits and Applications

Benefits and Applications

  • Clear assessment: Automates level checks, reducing manual onboarding
  • Adaptive learning: Tailors content to goals and learning styles
  • Real-world practice: Simulates job-specific conversations with instant feedback
  • Instant guidance: Real-time support on pronunciation, tone, and fluency
  • Continuous progress: Ongoing AI tutor assistance with smart alerts

Job Advisor – AI Chatbot for Candidate Support & Smart Job Matching

TMA AI Chatbot for Recruitment Support
Description

Description

An AI job advisor that enhances candidate engagement by scanning CVs, suggesting the right job matches, and answering candidate questions 24/7 – helping HR teams deliver smarter hiring support and a better candidate experience.

Functions

Functions

  • 24/7 candidate support: Provides instant AI-powered responses to candidate questions
  • Smart CV scanning & role matching: Automatically extracts CVs key details and suggests best-fit roles
  • Seamless application: Auto-fills applications from your CV or chat history, reducing drop-off
  • Recruiter dashboard: Centralized hub to manage candidates and update chatbot knowledge
Technologies

Technologies

  • AI techniques: OpenAI (GPT-4.1 mini), OpenAI Whisper, LangGraph
  • Database: PostgreSQL, Milvus
  • Back-end: FastAPI, Python
  • Front-end: ReactJS
Benefits and Applications

Benefits and Applications

  • Engage candidates 24/7: Provides instant answers, improving responsiveness and employer brand perception.
  • Smart job matching: Automatically scans CVs and suggests suitable jobs for clearer career choices
  • Reduce workload: Offload repetitive Q&A and prescreening tasks to AI
  • Improve candidate experience: Guides candidates with personalized suggestions and next steps

Warehouse Management System (WMS) Agent

Warehouse Management System (WMS) AI Agent
Description

Description

The Warehouse Management System (WMS) Agent leverages AI to transform warehouse operations. It enables teams to search inventory instantly, track goods and orders in real time, and generate data-driven insights that enhance accuracy, speed, and decision-making.

Functions

Functions

  • Instant inventory search: Retrieves product details by SKU or description within seconds
  • Smart location tracking: Identifies precise storage positions and provides detailed item location data
  • Real-time order monitoring: Tracks inbound and outbound orders to maintain visibility across the supply chain
  • Automated reporting: Delivers instant reports and alerts, including top-performing SKUs, low-stock notifications, and stock movement summaries
Technologies

Technologies

  • AI techniques: n8n framework, OCR model, Gemini model, Prompt Engineering
  • Front-end: React, Chakra, Redux
  • Back-end: Python, FastAPI
  • Tool & service: Firebase, Jenkins, Swagger
  • Infrastructure: Keycloak, Redis, PostgreSQL, RabbitMQ, Docker, Kubernetes
  • Architecture: Microservices 
Benefits and Applications

Benefits and Applications

  • Enhanced efficiency: Automates routine warehouse tasks, reducing manual effort and speeding up operations
  • Smarter decision-making: Leverages real-time insights and predictive analytics to optimize inventory and order management
  • Improved user experience: Provides intuitive interaction via chat, voice, or image queries, making the system easier and faster to use

 

Explore TMA AI Solutions: TMA AI Solutions