TMA AI Newsletter Quarter III of 2026

Our AI-powered roleplay solution helps employees practice realistic customer conversations with instant feedback. Version 2.0 now adds customer perception & relationship modeling for more natural, realistic conversations, with tailored training scenarios for banking, financial services, and pharmacy.

• Customer perceptions & relationship modeling: Incorporate individual biases and relationship context to create more realistic and context-aware AI responses.
• Sentiment timeline: Customer's sentiment shifts with each line agent says.
• Natural Vietnamese voice: Practice in natural, fluent Vietnamese for conversations that feel closer to real local customers.
• More language support: Khmer, Burmese & Cantonese.
• Expanded scenarios & knowledge base: Tailor your products, policies and industry context with richer scenario library and a knowledge base.
• New industry applications: Apply tailored training scenarios designed specifically for banking, financial services, and pharmacy sectors.

• Voice-only agent package: A non-avatar option that cuts deployment cost while keeping the full roleplay and scoring experience.
• Faster, smoother responses: Improved response speed for more natural, uninterrupted conversations.
• Scalable infrastructure support: Easily scale from a pilot team to the whole organization without compromising performance.

AI-powered wealth solution that turns financial documents into structured insights, providing a clear view of assets, ownership, and generational wealth to support better financial decisions.

• AI data extraction: Turn financial documents into structured data.
• Wealth assistant: Answer questions about assets, investments, and finances.
• Unified wealth view: See assets, liabilities, investments, and cash flow in one place.
• Wealth insights: Highlight trends, risks, and opportunities.
• Personalized advice: Suggest actions based on goals and risk profile.
• Advisor collaboration: Share selected data with advisors for support.
• Smart alerts: Notify users of important changes or upcoming actions.

• Operational efficiency: Reduce manual effort and speed up wealth operations.
• Holistic wealth management: Manage assets and financial information in one place.
• Better financial decisions: Support informed decisions with AI-driven insights.
• Secure wealth management: Protect sensitive financial data and maintain control.

AI-powered student wellbeing solution that provides a safe digital community, using AI moderation and wellbeing insights to identify risks and support timely action.

• Safe student community: Students connect, share, and interact in a verified school community.
• Safer content sharing: Students can post content while AI helps detect inappropriate or risky content.
• Student wellbeing support: Help students build healthier digital habits and manage screen time.
• Early risk detection: Identify potential wellbeing or online safety concerns for timely support.
• Parent & teacher visibility: Give parents and teachers insights into student wellbeing and digital activity.

• Safer digital environment: Protect students from harmful or inappropriate content.
• Early wellbeing support: Identify potential wellbeing concerns for timely intervention.
• Better parent & school insights: Provide visibility into student wellbeing and digital activity.

A preoperative planning app that helps surgeons analyze medical images and build precise surgical plans, with Version 2.0 adding AI-assisted calibration, measurement, and anatomical landmark detection.

• AI X-ray analysis: Identify anatomical landmarks and support image analysis.
• Automatic calibration: Automatically detect markers for accurate image calibration.
• Measurement: Perform distance, angle, area, and other measurements directly on X-ray images. 
• AI implant assistance: Search implants, access relevant implant information, and support planning through natural language. 

• Simplify procedures: Use AI assistance to support surgeons through image analysis, measurement, and surgical planning.
• Improve hip & knee planning: Support Total Hip Arthroplasty (THA) and Total Knee Arthroplasty (TKA) with leg-length, offset, alignment, bone resection, implant positioning, and joint balancing.
• Support trauma planning: Help assess fractures and plan reduction and fixation strategies from medical images.
• Enable osteotomy simulation: Simulate bone correction and alignment changes before surgery.
• Improve planning precision: Turn X-ray images into structured measurements and more consistent surgical plans.

An enterprise AI governance solution that provides a single, secure entry point for all LLM usage across the organization. It centralizes authentication, access policies, security filtering, multi-LLM routing, monitoring and audit, helping organizations adopt AI safely while maintaining visibility and control. 

• Centralized LLM gateway: Control all AI requests through a single secure gateway to manage access, security, usage, and connect with different AI models across the organization.
• AI access and policy management: Manage users, permissions, and AI usage rules to ensure employees use approved AI services safely.
• AI security protection: Detect and prevent sensitive data leakage, unsafe content, and security risks during AI interactions.
• AI usage monitoring and audit: Track AI usage, security events, and costs through centralized dashboards and reports.

• Secure AI adoption: Help organizations use AI safely with centralized control and security protection.
• Data protection: Reduce the risk of sensitive data leakage when using AI services.
• Better AI management: Provide visibility into AI usage, costs, and security events across the organization.

An AI-powered solution that automatically reviews construction drawings, checks them against design standards, and highlights potential issues for experts to review. It helps streamline drawing review and improve design compliance. 

• AI drawing analysis: Automatically analyze technical drawings to identify important information, structures, dimensions, and potential issues.
• AI standard checking: Compare drawing content with design standards and provide review suggestions to help identify possible compliance issues.
• Interactive review support: Highlight potential issues on drawings and allow experts to review, update, and approve AI-generated suggestions.
• Drawing management: Manage projects, drawings, versions, and review status through a centralized platform.

• Faster drawing review: Reduce manual review effort and help engineers identify potential issues more efficiently.
• Consistent design checking: Improve review quality by applying standardized AI-based analysis and checking processes.
• Expert-controlled AI review: Support engineers with AI suggestions while keeping final decisions under expert control.

Package Inspection combines AI with image processing to automate real-time inspection across packaging and sorting lines, helping detect discrepancies earlier and reduce manual quality-control effort. 

• Quantity verification: Detect missing or excess items before sealing.
• Barcode recognition: Identify and decode package codes in motion.
• Packaging inspection: Detect structural, wrapping, and sealing defects before dispatch.

Designed for high-volume packaging, sorting, fulfillment, and distribution operations.

• Reduce returns & rework: Detect discrepancies earlier to reduce rework, returns, and reshipping.
• Maintain line productivity: Reduce manual inspection at critical checkpoints on high-throughput lines.
• Improve inspection consistency: Apply standardized inspection criteria across shifts and production lines.
• Support traceability: Link package identification with inspection records for easier audits and issue investigation.