We offer a comprehensive ecosystem of solutions for Ecommerce, Retail & Distribution including end-to-end development services with ready-made frameworks for most open-source and commercial platforms to help our clients successfully accelerate their digital business transformation.
20+ Years of experience
400+ Engineers
TMA Solutions specializes in e-commerce platforms and e-commerce software development. Our comprehensive ecosystem of solutions supports clients in ecommerce, Retail, and distribution, enabling seamless digital business transformation.
Ecommerce
Physical Store
Loyalty Platform
AI Features
Delivery/Shipping
Warehouse Management​
Order Management​
Our expertise in ecommerce software development and advanced ecommerce platform solutions empowers you to make intelligent decisions and maximize business value.
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Solutions
Smart POS system
Overview
Smart POS lets store staff sell, apply promotions, run shifts, and fulfill online orders from one screen, and it keeps selling when the internet drops
Features
Scan barcodes or search by SKU to build orders, hold an order to serve the next customer, and split or merge orders for flexible group payments
Look up members by phone number, apply loyalty points, preview promotions, coupons, and points before payment, and manage promotion rules centrally across all branches.
Accept cash, card, MoMo, and QR Pay payments, while showing order details, active promotions, and payment QR codes on the customer screen, with support for receipt printers, barcode scanners, and customer-facing second screens.
Keep taking sales during outages with local order storage, automatically sync orders, loyalty points, and stock when the connection returns, and close each shift with automatic cash reconciliation and reporting.
Order management system
Overview
Order Management brings orders from stores, website, marketplaces, and social channels into one workspace, sends each one to the right store or warehouse, and tracks it through every status.
Features
Manage POS, web, marketplace, and social orders in one workspace with channel filters, four dedicated queues for standard, O2O, marketplace, and after-sales orders, and more than 50 status codes to track each order throughout its lifecycle.
Route orders to the appropriate warehouse or store based on live stock and location, with soft stock reservations before picking and manager audits in Back Office to confirm each reservation.
Support BOPIS and home delivery, with BPMN workflows guiding each step from stock reservation to pickup, while stores handle picking, cashiers confirm handoff, and e-invoices are issued when orders are collected.
Link return and refund queues to the original order, support online purchases with in-store returns, and integrate delivery status from VTP, GHN, and other delivery providers when required.
Inventory management system
Overview
Unified Inventory keeps one live stock count across warehouses, stores, and sales channels, which helps teams prevent overselling online and in store.
Features
Track six stock states, including available, on-hand, locked, in-transit, allocated, and reserved, with available stock updated across channels as soon as goods are received and a multi-level hierarchy covering main warehouses, branches, and consignment points.
Create inbound and outbound warrants from purchase orders or transfers, manage inter-branch transfers through BPMN approval with a complete audit trail, and scan batch and expiry information at the receiving dock.
Track lots and expiry dates for food, cosmetics, and pharmacy products, apply FEFO to ship the earliest-expiring stock first, and manage recalls for affected lots.
Reserve stock for pickup orders to reduce failures caused by stock conflicts, allocate inventory for marketplace orders before picking and shipping, and trigger low-stock and slow-mover alerts to support timely replenishment.
Product management system
Overview
Product Management keeps one record per product, with its variants, details, images, and tracking data, and sends that record to stores, website, and marketplaces.
Features
Create SPUs with product names, brands, categories, and attributes, automatically generate SKUs from attribute combinations, and assign each SKU its own barcode and dimensions.
Maintain one product record across POS, back-office search, storefronts, and marketplaces, with changes synchronized through events and each product mapped to the relevant stores and marketplaces.
Attach lot, batch, serial, and expiry profiles by product category, support FEFO and recall handling for food, cosmetics, and pharmacy products, and use structured attributes to manage drafts and maintain an audit history.
Import products from Excel with validation, update prices and attributes in batches, and quickly find products using Elasticsearch-powered search.
Pricing, promotions, coupon engine
Overview
The Pricing & Promotion Engine manages list prices, campaigns, coupons, and vouchers in one place, so marketing teams can launch offers without waiting on IT.
Features
Manage seven SKU price dimensions, including cost, sales, activity, market, distribution, wholesale, and clearing, with prices set centrally per SKU in Back Office and sales and clearing prices maintained as separate fields.
Launch campaigns without IT support with 14 promotion types and 12 discount forms, including percentage discounts, buy X get Y, bundles, and payment-partner offers, with priority and stacking rules controlling how promotions are combined.
Show the offers each cart qualifies for and calculate stacked discounts in a preview before order confirmation, then save the final price with the order upon commit.
Issue coupons in batches with quantity and time limits, allow customer service to look up issued coupons, and support loyalty point earning and redemption for members.
T-Ecommerce Platform
Overview
T-Ecommerce Platform provides a flexible foundation for building ecommerce solutions tailored to each business. With ready-developed commerce modules, TMA can customize business workflows, integrate existing enterprise systems, and extend capabilities to support B2C, B2B, marketplace, and multi-brand commerce models.
Features
Build on existing capabilities for product, pricing, order, inventory, customer, promotion, payment, delivery, and after-sales management.
Connect websites, mobile apps, physical stores, marketplaces, and social channels while synchronizing commerce operations across channels.
Enhance product discovery and engagement through visual search, product recommendations, personalization, and AI shopping assistants.
Support business decisions with dynamic pricing, demand and sales forecasting, inventory forecasting, and customer and sales analytics.
Integrate ecommerce solutions with ERP, CRM, WMS, POS, payment gateways, logistics providers, and other existing systems.
Digital Warranty
Overview
Digital Warranty is a centralized solution for managing the entire warranty lifecycle, from warranty registration and activation to service requests, repair processing, and status tracking. With web and mobile access for customers, service teams, and administrators, it helps businesses streamline after-sales operations and provide a more convenient warranty experience.
Features
Create and manage warranty labels, enable customers to activate warranties through web or mobile channels, and maintain warranty information in one place.
Receive, manage, and track customer warranty requests throughout the service process.
Support technicians and service teams in inspection, repair, service updates, and warranty status tracking.
Allow customers to register products, activate warranties, submit service requests, and check warranty status through web and mobile applications.
Configure warranty settings and label operations while monitoring warranty status, after-sales activities, and key operational metrics through centralized dashboards.
Customer Data Platform
Overview
Customer Data Platform unifies customer data from multiple channels and systems into centralized customer profiles, helping businesses better understand customer behavior and deliver more relevant experiences. With AI-powered segmentation, journey automation, and real-time analytics, the solution supports more targeted engagement, faster decision-making, and measurable business growth.
Features
Consolidate customer data from CRM, POS, e-commerce, loyalty programs, digital channels, and other sources into continuously updated customer profiles.
Segment customers based on behavior, lifecycle stage, purchase history, preferences, and predicted intent to support more relevant campaigns and interactions.
Automate personalized actions and communications across key customer moments, from acquisition and engagement to retention and reactivation.
Monitor customer behavior, campaign performance, customer retention, churn risk, and revenue impact through centralized dashboards and real-time analytics.
Demand Forecasting
Overview
TMA Demand Forecasting Solution helps FMCG manufacturers, retailers, and distributors predict consumer demand and plan inventory replenishment using AI. By analyzing actual sell-out data across SKUs, channels, and regions, the solution eliminates demand distortion, reduces stockout and overstock risks, and adapts rapidly to seasonal market shifts.
Features
Forecast actual consumer demand by SKU, store, sales channel, or region, automatically calibrating for seasonal peaks and filtering out artificial wholesale order distortions.
Calculate dynamic safety stock levels, identify stockout and overstock risks, and recommend actionable replenishment, production quantities, and draft purchase orders (PO) based on lead times.
Connect sales and inventory data from ERP, POS, DMS, WMS, and other business systems, with standardized data templates available for businesses without direct system integration.
Monitor forecast accuracy, actual versus forecast performance, supply risks, and priority SKUs through centralized dashboards and exception-based insights.
Explain key drivers behind demand changes in plain language, and support what-if simulations to evaluate the business impact of promotions, seasonality, and lead-time fluctuations.