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Solution Highlights

  • Leverage facial recognition technology for user authentication when the clients drop off or pick up personal belongings using the locker
  • Provide an end-to-end smart locker solution, including hardware integration, installation and maintenance for retail clients
  • Reduce operational expenses for retailers and help build a high-tech brand image by improving the client experience during locker use
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Problem Statement

In the highly competitive retail industry, businesses are continuously seeking innovative solutions to enhance their brand image and gain a competitive edge. One area of focus has been the implementation of locker solutions for client convenience and operational efficiency. However, current practices involving the use of lockers with QR codes on paper or physical keys have presented significant challenges:

  • Operational cost: The practice of issuing QR codes on paper or managing physical keys incurs additional operational costs. This includes expenses related to printing, managing, and replacing lost or damaged codes and keys, which can burden retailers financially.
  • Client inconvenience: The necessity for clients to carry around physical keys or paper QR codes causes inconvenience and potential friction in the shopping experience. The risk of losing these items can lead to client dissatisfaction and potential security issues, impacting the overall perception of the retailer's commitment to client convenience and security.

Understanding the existing problems, TMA has developed a T-Locker solution for the retail industry leveraging AI technology that helps minimize operational costs and optimizes client satisfaction.

Auto Locker
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Solutions

T-Locker - Smart locker for retails using facial recognition technology

The T-Locker AI-powered Smart Locker system represents an innovative solution in the retail industry, offering secure and convenient storage options through advanced AI technology. By integrating facial recognition technology, the system enhances both the client experience and operational efficiency in public spaces.

  • Intuitive touch screen interface: Facilitates belonging drop off and pick up through a user-friendly interface, giving a seamless experience for clients
  • Security through AI technology: Leverages facial recognition technology to authenticate users. Beyond simple facial recognition, T-Locker incorporates advanced AI features like liveness detection to prevent fraudulent access attempts using photographs or videos.
  • Data-driven insights: Empowers retailers with analytics on locker usage and client behavior, enabling informed decision-making and operational improvements.
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Benefits

  • Enhanced client experience: Streamlines the storage process, making it more convenient and enjoyable for clients, avoiding the potential for losing keys or QR code, and hence enhancing their overall shopping experience.
  • Modern brand perception: Makes retailer brands more appealing to clients and significantly contributes to crafting a modern brand impression.
  • Reduced operational costs: Lowers operational expenses by eliminating the need for printing QR codes and managing physical keys.
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Success Stories

The T-Locker AI-powered Smart Locker system has successfully been deployed across leading supermarket chains in Vietnam (Emart, Lotte, etc.), addressing their need for enhanced client security and convenience. This innovative solution, leveraging facial recognition technology, offers shoppers a convenient way to store their belongings, improving the shopping experience and client satisfaction.

Beyond client benefits, the implementation of T-Locker significantly streamlines operational processes for the chains, reducing the burden of manual locker management and surveillance. TMA's smart locker using face recognition is an innovative solution that not only enhances retail operations but also brings client service excellence in the industry.

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