An AI agent chatbot integrated across web and social channels to automate product queries, confirm purchases, and track orders - enhancing the full customer journey.
Functions
Sales assistant: Help customers find products, order, and get answers
Auto order creation: Create orders instantly via system integration
Auto handoff: Switch to a human agent when needed
Easy integration: Integrate to websites and social platforms
Technologies
Multi-agent framework: ADK, A2A, MCP
AI & LLM models: OpenAI, Google AI
Embedding models: OpenAI embeddings model, Google AI embedding model
Backend layer: Python, FastAPI
Database & storage: MongoDB, MinIO
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